myCandr

Employee Experience · Employee Listening · Listening · myCandr

Curiosity, Candor, Courage: 3 Core Values Drive myCandr's Mission to Amplify Employee Voice

By Nicole Vaughan  ·  21 March 2024

The Importance of Employee Voice and Feedback

Employee's want than just a paycheck and gym membership. They want to be heard, valued and engaged in their work. That's why myCandr, a tech start-up in the employee experience space, was founded - to give employees a stronger voice and enable two-way dialogue between leaders and staff.

Our mission is to transform the way organizations collect feedback from employees. Through our solution, employees at all levels will be able to share ideas, insights and suggestions in real-time. This supports more agile decision making, because executives have their finger on the pulse of what employees are thinking and experiencing. Beyond just surveys, myCandr will facilitate ongoing conversations between leadership and staff. Our technology will elevate and accelerate companies by enabling them to capitalize on insights and organizational feedback from those closest to their customers and solutions, while employees will feel empowered knowing their voices are being heard. We aim to shift organizational culture to one of openness, transparency and employee-inclusive change. With our help, companies can create work environments where every employee has an impact.

Curiosity Fuels Innovation

Curiosity is all about having an inquisitive mind and desire to explore, ask questions and understand the world around you. As a core value, curiosity means encouraging employees to be lifelong learners, constantly seeking new information, ideas and perspectives. At myCandr, curiosity is essential to achieving our mission of empowering employee voices. When we’re curious, we’re more likely to ask thoughtful questions, offer suggestions for improvement and come up with creative solutions. Curiosity pushes us to think outside the box and prevents stagnation. By making curiosity one of our core values, we aim to build a great company where employees feel comfortable being vulnerable, taking risks and voicing their ideas without fear of judgement. We envision this will lead to more engaged employees, higher retention and ultimately better insights to help us thrive.

How Curiosity Connects to myCandr’s Mission

Curiosity is a core value that directly connects to myCandr’s mission of ensuring employees' voices are heard to gain business insights. Curiosity leads people to ask more questions, seek deeper understanding and explore different perspectives. It empowers us to speak up without fear of judgement, fully express our thoughts and ideas and feel safe to challenge the status quo. Something that sits close to my heart. This leads to more authentic and meaningful insights throughout the organization. For leaders and organizations, curiosity guides them to actively listen, dig below the surface and understand the full context behind employees' feedback and suggestions. Instead of making assumptions, curious leaders ask follow up questions, seek clarification and maintain an open mind. Curiosity creates connections through ongoing two-way dialogue between leaders and employees. This builds trust and enables organizations to tap into the collective wisdom of their people. With curiosity leading the way, we can gain richer insights that drive innovation, problem-solving and growth. Ultimately, curiosity transforms business insights from mandatory surveys or routine check-ins into an organic, continuous process of learning and improvement fueled by mutual understanding. It ensures employees' voices don't just get heard, but they’re truly understood at a deeper level.

Candor, Speaking Freely and Truthfully

Here at myCandr, candor is one of our core values that connects deeply to our mission of ensuring employees' voices are heard. We define candor as speaking freely, openly and truthfully. Candor means we should feel comfortable expressing our true opinions, feedback and insights without fear of negative consequences. As a core value, candor supports our mission by enabling the free flow of information throughout our entire organization. Employees who can speak candidly provide more authentic feedback and meaningful insights into the inner workings of the company. We will foster a culture of candor where employees are empowered to:
  • Share constructive feedback, even if it highlights problems or criticizes current practices
  • Voice concerns and surface issues without hesitation
  • Ask questions and participate in open discussions without judgement
  • Present ideas, suggestions, and improvements without restraint
With candor, communication flows both ways. Leaders openly seek input and are receptive to hearing employees. There's psychological safety for people to reveal their true thoughts. This builds understanding, trust and transparency across the organization. By integrating candor as a core value aligned with our mission, we’ll tap into the wisdom of our people. We’ll gain an invaluable number of insights helping to make better informed decisions. With employees' perspectives, we can continuously improve in our quest to uplift employee voices.

How Candor Connects to myCandr’s Mission

Candor is critical for building trust and transparency between employees and leadership. Our mission is to ensure employees' voices are heard and provide meaningful two-way communication. Candor supports this by encouraging open and honest feedback, even when it may be difficult to share. Leaders who embrace candor create psychologically safe environments where employees feel comfortable expressing concerns, new ideas and constructive criticism. We understand the importance of straight talk and avoid sugar-coating difficult messages. We're genuinely interested in employees' unfiltered perspectives. In turn, employees who feel safe being candid provide more authentic feedback to management which leads to better insights that inform business strategy and improvements. Constructive criticism shared candidly enables the company to address problems early before they escalate. Fostering candor ultimately strengthens the organization. Our commitment to candor means we won't shy away from transparency, even when feedback may be hard to hear. Candor will be at the heart of our mission to lift every everyone’s voice. With open and honest two-way communication, we'll build trust, gather insights that drive impact and create a workplace where everyone can thrive.

Courage, controlling fear in difficulty

Courage is defined as the ability to do something that frightens one or the strength to withstand danger, fear or difficulty. At myCandr, courage means having the willingness to speak up about ideas, even if they go against the grain. It's about standing up for doing what's right, not what's easy.

“The time is always right to do the right thing.” Dr. Martin Luther King, Jr

It's an essential core value for our start-up because we believe the employee experience industry requires bravery. We are committed to empowering employees to make their voices heard and enabling two-way communication between leaders and staff. We think it takes guts. Leading organizational change and encouraging authentic feedback requires managers to demonstrate courage too. There will always be resistance to shifting processes or opening up channels that give more power to employees and it takes courage from leadership to drive that change. We believe courage is a differentiating core value at myCandr as it empowers us to stay true to our mission and take on entrenched systems. With courage, we can develop better leaders, build resilience in our organization and create an employee experience that drives business success.

How Courage Connects to myCandr’s Mission

Speaking up and providing candid feedback requires courage. In an environment with open, two-way communication, employees need the courage to freely express their perspectives, experiences, and suggestions without fear of negative consequences. Our mission around amplifying employee voice depends on employees feeling empowered to speak honestly. While top-down feedback provides some insights, the most valuable revelations often come from the front lines. This is why courage is integral. Courage enables people to point out problems, identify opportunities, and share ideas that may otherwise go unspoken. Though challenging, this input is essential for company growth and innovation. When we listen, acknowledge and act on courageous employee feedback we’ll create a culture where everyone feels valued and impactful. By making courage one of our core values, our company aims to foster an atmosphere of psychological safety where employees are comfortable communicating authentically, even if that means questioning the status quo. Our mission can only be fulfilled if employees have the courage to voice their true thoughts and leaders have the courage to hear them.

Conclusion

At myCandr, our core values of curiosity, candor and courage enable our mission of ensuring every employee's voice is heard. By cultivating a culture based on these values, we will empower our teams to approach challenges with an inquisitive mindset, communicate openly and honestly and act bravely to pursue our goal of unlocking insights through a two-way communication system. Curiosity drives us to view problems from different perspectives, seek answers through exploration and find innovative ways to capture employee feedback. Candor builds trust, transparency and constructive debate. Courage gives us the conviction to stand by our mission even when faced with adversity. When we live these values, we’ll create an environment for employees everywhere to freely share their insights, questions and concerns. This allows us and other organizations to tap into the collective wisdom of their people to make more informed decisions. Our core values shape who we are as a company and how we fulfill our greater purpose of amplifying every employee voice.

Join Our Mission Driven Team

Are you energized by our mission of amplifying employee voices to drive business insights? Do you exhibit the core values of curiosity, candor, and courage? If so, we want to hear from you! We're building a team of mission-driven, values-aligned talent. By joining us, you'll have the opportunity to shape the future of employee experience while working for an organization that truly hears you and cares. Nicole Vaughan, CEO & Founder of myCandr